Ipswich Town Football Club
Accreditation Privacy Policy
Placeholder copy — final wording to be supplied by the club’s legal team before go-live. The structure below reflects UK GDPR requirements.
Who we are
Ipswich Town Football Club (“the Club”, “we”, “us”) is the data controller for personal data you provide through this accreditation portal. You can contact us at accreditation@itfc.co.uk.
What we collect
We collect the information you enter on the application form (name, contact details, job role, organisation), your photograph where an accreditation requires one, and any supporting documents you upload (for example insurance, method statements or right-to-work evidence).
Why we use it
We process this data to assess and administer accreditation requests, produce and validate passes, meet safeguarding and stadium-security obligations, and comply with legal duties including right-to-work checks. Our lawful bases are performance of a contract, our legitimate interests in venue safety, and compliance with legal obligations.
How long we keep it
Rejected or cancelled applications and their files are deleted after a defined retention period. Historic applications are anonymised once no longer needed, with only aggregate statistics retained. Right-to-work records are kept for the duration of the engagement plus two years, in line with UK Home Office guidance.
Who we share it with
Access is restricted to authorised Club staff and trusted processors who help us operate the accreditation and printing service. Files are stored privately and served only through short-lived secure links.
Your rights
You have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the email above. You also have the right to complain to the Information Commissioner’s Office (ICO).